In its ongoing commitment to improving service quality and reliability, Sağlam Ailə Medical Center has successfully passed an audit under the Quality Management System and has been awarded the ISO 9001:2015 international certification.
This certificate reflects the transparent and rule-based implementation of the Quality Management System across all Sağlam Ailə branches. Every process—from initiation to completion—is clearly defined and aligned with structured, transparent mechanisms.
The ISO 9001:2015 standard is built upon key principles such as patient-centric service, systematic management, continuous improvement, and evidence-based decision making.
We are proud to note that Sağlam Ailə Medical Center was also among the few healthcare institutions in Azerbaijan to receive the ISO 9001:2008 certification following an international audit conducted in 2009.